singpass counter​ 12 25

Singpass service counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and singpass counter​ 12 25 verifying documents in person.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.